I spent $144 supporting this restaurant because I wanted to do something nice for my parents, especially since one of them is currently ill, and this experience was beyond disappointing. I drove OVER AN HOUR from Naperville thinking we were about to enjoy some good food, but instead it felt like I paid premium prices for cafeteria-quality meals. I never mind paying for expensive food if the food is actually GOOD and consistent. That’s why places like Steak48 stay packed because customers know exactly what they’re getting every single time. The jerk shrimp tacos barely had shrimp on them. The “smothered” pork chops were literally fried pork chops with a little thick gravy dumped on top, while the rice was placed in a separate container like nobody understands how smothered meals are supposed to be served. The mac and cheese tasted dry and old. The cabbage was overcooked. The jerk chicken was pink in areas and honestly looked unsafe to eat. My parent literally texted me saying they were scared to eat it because they didn’t want to get sick. The atmosphere was nice and the employee taking orders was polite, but the kitchen completely dropped the ball. At these prices, customers deserve quality, fresh food, proper portions, and consistency. Instead, we ended up wasting money and throwing food away. If I didn’t live over an hour away, I honestly would’ve drove it all back for a refund. This experience is exactly why so many people would rather cook at home these days. I totally deserve a refund but i know how these places are and for the record im black so don’t play a race card. It’s 20% percent gratuity for parties of two or more at this place and this the food you’re getting Do Better
